Marston Foods transforms factory operations and strengthens retail compliance with TracyCore — an operator in whites and a hairnet using a touchscreen terminal beside a conveyor of layered desserts.
Case study

Marston Foods strengthened factory operations and retail compliance with TracyCore

How a premium dessert manufacturer used TracyCore as the digital backbone of a wider operational improvement programme.

Industry

Food manufacturing

Location

Somerset, UK

Team on platform

50+ operators

Retail customers

Aldi, Tesco, Asda, Morrisons +

The Client Overview

Marston Foods is a Somerset-based premium dessert manufacturer producing hand-finished products at commercial scale for leading UK retailers, private-label partners and foodservice customers. Operating from a BRCGS AA+ accredited site, the company combines artisan-quality products with the consistency and control required for large-scale food manufacturing.

The Leading Principles

Operator ownership. The people running the line own the accuracy of the data and the performance of the process.

Continuous improvement. A consistent, scalable way of working that standardises the process without freezing it.

Raspberry cheesecakes dusted with icing sugar on a white serving plate
A chocolate ganache tart on a cake stand with one slice cut and lifted
An operator hand-placing fresh raspberries onto a dessert base in a foil tray
Layered mango and vanilla dessert pots on slate with fresh mango and vanilla pods

“We were looking for more than just a software package. We needed a system that supported our way of working, integrate with our equipment, and help us continue to improve our processes over time. TracyCore immediately improved visibility and has helped us connect batching, stock management and packing into a much more connected platform.”

Colin Tyler — Factory manager, Marston Foods
The challenge

Meeting retailer codes of practice while critical information and workflows were spread across multiple systems

As a supplier to the UK's most demanding retailers, Marston Foods had to meet strict standards for coding accuracy, shelf-life management, packaging verification, traceability and recall prevention — while coding and packaging setup still relied on manual operator input.

Disconnected systems, limited visibility

Operational data was scattered across standalone systems — traceability software, Excel workbooks, paper recipes, independent weighing and printer systems — leaving management without real-time visibility into costing, stock or production performance.

The TracyCore solution

Auto-coding solution and connected factory platform built around a single source of approved operational data

Foolproof coding and packaging control

A dedicated packing app standardised the line setup: operators scan the job and packaging barcode, verify against the approved product, and run production under centrally controlled coding rules with quality checks built in throughout.

A factory-wide digital backbone

TracyCore expanded into the operational backbone of the factory. Forecasting, purchase ordering, batch manufacturing, stock control, recipe management, costing, traceability and reporting are now all within one connected platform.

  • 100% protection against coding errors
  • Centralised, permission-based control
  • Fully auditable digital records
  • Paperless, robust packaging verification
Batching App solution for Marston Foods
The TracyCore printing control screen on a line terminal, showing the product, shelf life, print template, work order details and the process steps for the run.
Auto coding solution for Marston Foods

Marston's TracyCore implementation became the foundation for a connected factory platform

Dedicated packing application

Provides simplified setup for production lines

Live scale integration

TracyCore connects directly to production weighing scales

Centralised production controls

Shelf-life, date coding, batch, barcode and more

Printer and labelling compatibility

Integration with Illumex TIJ and outer-case labelling systems

The results

Less risk. Less manual work. Full traceability, every day.

Labour & efficiency improvement

Less manual administration, reduced human error and faster, more efficient production.

Stronger financial performance

Improved control of production, stock and waste helps drive stronger margins.

Waste reduction

Better stock visibility and batch control help reduce waste and prevent overproduction.

Risk reduction & recall readiness

Digital traceability enables faster batch identification and more effective recall management.

Before TracyCore

  • Large, difficult to manage Excel workbooks
  • Paper-based recipes and production records
  • Independent weighing systems
  • Manual stock and warehouse processes

With TracyCore

  • Improved coding compliance and reduced risk
  • Faster training and easier user adoption
  • Greater operational visibility
  • Integrated factory hardware
Testimonials
“The biggest difference is the level of visibility and control we now have. TracyCore has helped us reduce risk, connect key processes and manage the factory much more effectively. It’s a system that delivers what it promises and has the flexibility to work around the needs of our operation.”
CTColin TylerFactory manager, Marston Foods

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